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Joan Fox
Joan works
with companies who are serious about improving customer
retention. She
is a stimulating customer retention speaker, a sought after
consultant and published author.
Joan Fox is a nationally recognized
customer service author, speaker, trainer and consultant who
engages her audiences. She has transformed the customer service
cultures of leading organizations across many industries. Since 1988, Joan has inspired thousands
of people to not only think in new ways but to act in new ways.
She brings fresh content, playful interaction and inspiring
insights. But most of all, she brings results.
The most meaningful endorsement? Seventy percent of her clients
are repeat clients.
Joan is a member of the National Speakers Association. She has
been published in many trade publications, and interviewed for TV,
radio, and print media for her customer retention insights. Joan is the author of the new book
“The Chronicles of Sir Vival: Customer Service Under Siege.”
This is what Ken Blanchard author of “The One Minute Manager”
had to say about Joan’s book: “Clever, charming and
insightful--this book captures the keys that will change you
customer service culture forever.”
And here’s the good news. If she can do that in
a book, she can do it better in person.
Watch a sample of Joan and then visit her web
site for additional videos and examples of her programs:
Speaking, Training, and Consulting
Joan’s clients include AT&T, IBM, Xerox, National Amusements
(parent company of Viacom), Western Southern Life Insurance,
Harland Financial Solutions, Wells Fargo and Omnicare Pharmacy
to name a few.
| Contact Information: |
Address: |
Web site:
www.joanfox.com
E-Mail: joan@joanfox.com
Phone: 513-793-9582
Fax: 513-793-9226 |
Joan Fox
P.O. Box 42754
Cincinnati, OH 45242 |
NSA/Kentucky
- Professional Member
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Customer Service